Cancellation policy
Some products at Scents 305 are offered as a monthly subscription. This policy explains how subscriptions work and how you can change or cancel them.
How subscriptions work
When you subscribe, you will receive a repeat delivery of the products you selected at the frequency shown at checkout (for example, monthly), at the subscription price. Your payment method is stored securely and will be charged automatically for each delivery, on the same day of each billing cycle, until you pause or cancel.
Pause, skip or cancel anytime
There is no minimum commitment. You can pause, skip a delivery, change your products, or cancel your subscription at any time:
- From the link in your subscription confirmation emails, or from your account on scents305.com; or
- By emailing us at scents305llc@gmail.com or calling (786) 389-3389.
To avoid being charged for your next delivery, please cancel or pause at least 2 days before your next billing date. Changes made after a delivery has been charged will apply to the following cycle.
Refunds
Subscription orders that have already been charged and shipped follow our Refund Policy. If you forgot to cancel, contact us before the order ships and we will do our best to cancel it.
Questions
If you have any questions about your subscription, contact Scents 305 LLC at scents305llc@gmail.com or (786) 389-3389.